E-FACTORY CONTACT
Get Your Equipment
Back to Work
工業設備電路板維修諮詢，可從設備型號、板件照片與故障現象開始。無論是原板維修、故障評估、替代板比對或備品詢問，我們都會協助整理下一步。
CONTACT CHANNELS
Choose the Best Way to Contact Us
工業設備電路板維修諮詢與資料提交
01
Official LINE Account
The fastest way to reach us for general questions, photo sharing, service updates, and follow-up communication.
02
Phone
Best for discussing equipment conditions, urgent needs, or confirming whether a case is suitable for repair.
03
Best for sending specifications, wiring diagrams, sourcing documents, or other information that needs to be kept on record.
E-FACTORY / CASE SUBMISSION
Prefer Not to Call? Submit Your Equipment Details
Send the available equipment and circuit board information through this form. Clear photos and a description of the fault will help us perform an initial review. Information that has not yet been tested will be treated as preliminary, not confirmed.
Unable to use this form? LINE @245qzogh、Phone 07-5379698Email service@efactoryonline.com。
HOW CAN WE HELP
What Type of Support Do You Need?
Repair and Fault Evaluation
For existing circuit boards with faults, unstable operation, no output, communication problems, or other abnormal behavior. We will first review the board information and determine whether further testing is appropriate.
Replacement, Spare Board, or Inventory Inquiry
For discontinued boards, replacement options, compatible spare boards, or available inventory. Please provide the board number, revision, connectors, and clear photos.
Existing Repair Case
For updates on a board already submitted, quotation confirmation, repair progress, shipping arrangements, or after-sales support.
Business Cooperation or Other Requests
For supplier cooperation, parts sourcing, technical collaboration, corporate purchasing, or other business-related inquiries.
BEFORE CONTACT
BEFORE CONTACT
- Equipment brand, model, and application
- Clear photos of the front and back of the circuit board
- Board number, revision, labels, and connector layout
- Fault symptoms, error codes, and previous repair history
- Your company name, contact person, and preferred contact method
Kaohsiung Operations Center
Please contact us in advance to arrange deliveries, visits, or pickups, as immediate on-site assistance may not be available.
WHAT HAPPENS NEXT
From Contact to the Next Step
STEP 01
Submit Information
Send the available equipment details, circuit board photos, and fault symptoms.
STEP 02
Initial Review
We review the information, identify what is still needed, and determine whether the case should proceed to testing or quotation.
STEP 03
Arrange the Next Step
Depending on the case, we will arrange shipping, further evaluation, quotation, repair, sourcing, or another appropriate solution.
Send Us the Problem First
You do not need to identify the exact board or service before contacting us. Send what you know, and we will help clarify the next step.
繁體中文
English