E-FACTORY LEGAL CENTER

Privacy and Legal Center

The Privacy and Legal Center explains how E-FACTORY handles data, the rights available to users, and the key terms that apply to inquiries, repair evaluations, procurement, and website use.

Privacy

Learn how we collect and use personal information, what rights you have, and what to consider when submitting photos, forms, and case details.

01

We Only Collect What We Need

We collect only the information needed to respond to inquiries, identify equipment, evaluate repairs, arrange shipping, and provide after-sales support. We also explain how that information will be used.

02

We Do Not Sell or Rent Personal Data

Personal data is used only as necessary to provide services, fulfill agreements, protect information security, and comply with legal requirements.

03

You Have Rights Over Your Data

Where permitted by law, you may request access to, correction of, completion of, restriction of, or deletion of your personal data.